There are three times we might need your data: when you make a booking with us , when you buy something from us online or when you join one of or subscription services like the Humble Grape Wine Club.
When you order online from the Humble Grape Wine Shop or register your details on the website, your name and email address are stored on our system, along with your purchase history. If you order a product online or join the Humble Grape Wine Club or Wine Bank we will also save your postal address (so we can send your wine out for delivery) and phone number (to contact you in case of any problems or to sort out a bespoke delivery time). We don’t store your credit card information.
If you book a table/event with us either online or over the phone we will take your name, your email address and your telephone number. Your details are only used to confirm your booking (and to contact you in the unlikely event of something going wrong with your booking), or if it’s an event, contact you to help decide what you need and set the event up.
If you register with us online (or opt in when you order a product) you’ll start receiving our email newsletter. We try our best to make our emails informative and fun. They includes news about upcoming events, special or seasonal offers and facts about wine, our winemakers and food suppliers. We normally send only one email a week. There’s an “Unsubscribe” link at the bottom of every email we send out – click that to remove yourself from our mailing list.
Want us to delete your data, or have any further questions on privacy? Drop us a line at firstname.lastname@example.org.